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In addition, Malaysia is a multi racial country, can be roughly divided the Malay, Chinese and India. Although English is widely used in commercial, but people generally use their own language to communicate, such as Malays speak Malay, Chinese chestnut, speak Malay and India speak Malay tamil. Therefore, when carries on the investigation, in Malaysia, the language problems likely to be faced by the researcher, because all the questionnaires in this study are written in English, there may be some respondents do not really understand the load in the questionnaire questions. Therefore, researchers have another way to pose problems may lead to a potential bias.
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