总结，这两幅图表的相同点是大多数客户都对服务满意，少部分客户说一满意也

总结，这两幅图表的相同点是大多数客户都对服务满意，少部分客户说一满意也不满意，不同是The Direct Payment Visit/s方面有3%的客户十分不满意。
然而第二幅图 有10%的客户没有提供信息即使没有客户说不满意

Results (English) 1:

Concluded, that the similarities of the two charts is that most customers are satisfied with the service, a small number of clients satisfied or dissatisfied, have 3% different is The Direct Payment Visit/s customers are not satisfied.Yet the second picture 10% of customer provided no information even in the absence of client dissatisfaction

Results (English) 2:

Summary, the same point that the two graphs is that most customers are satisfied with the service, said a small number of customer satisfaction are not satisfied, except that The Direct Payment Visit / s aspects 3% of customers very satisfied.
However, 10% of the second picture of the customer does not provide information even if no dissatisfied customers say

Results (English) 3:

To sum up, the same point of the two charts are the majority of customers are satisfied with the service, a small part of the customer satisfaction is not satisfied, the difference is that the Direct Payment Visit/s The has 3% customers are not satisfied. However the second picture is 10% of the customer without providing information even if the customer does not say it is not satisfactory.